I’m a Product Manager with 10+ years of experience building AI-first SaaS products across CRM, eCommerce, and ITSM domains. I’ve led high-impact product initiatives at WATI, Freshworks, and Charles GmbH, launching GPT-powered Co-pilot features, campaign automation, and segmentation engines that drive adoption and revenue.
My strength lies in combining user empathy with data-backed decisions. From owning end-to-end product strategy to collaborating across GTM and engineering, I’ve helped scale products across APAC and Europe—from 0 → 1 MVPs to PLG growth.
Passionate about solving complex problems with elegant, simplified solutions.
📍Locations: Chennai, India (Previously Berlin, Germany)
📞 Phone: +49 15252-162457, +91 90039-12604
📧 Email: [email protected]
🔗 Linkedin: linkedin.com/in/iamnaveenj
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Breakdown big problems into multiple small ones
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Customer-Centricity Ensuring that the products are feature-rich, valuable, and relevant to the users.
Outcome-Oriented Focus on outcomes rather than outputs. Measure success by the impact the product has on users and the business.
Deep Collaboration Building cohesive and well-integrated products while being easy to work with.
Rapid Iteration Launching minimum viable products and then refining them based on user feedback and data
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SaaS, it's time we learn from the Gaming Industry | HackerNoon
Double diamond 💎
Think it, Build it, Ship it, Tweak it 🚢
RICE Scoring Model
Design thinking
Lean startup
Agile product management
